染雾网购投诉信英语作文 篇一
Dear Customer Service,
I am writing to express my dissatisfaction with a recent online purchase I made on your website. I hope that by bringing this issue to your attention, we can find a satisfactory resolution.
On October 15th, I placed an order for a new laptop on your website. The product was advertised as being in stock and available for immediate shipping. However, it has been over two weeks since I placed the order and I have yet to receive any update on its status or a tracking number. I find this lack of communication and delay in delivery unacceptable.
Furthermore, when I tried to contact your customer service department to inquire about the status of my order, I was met with unhelpful and rude responses. The representative I spoke to seemed disinterested in assisting me and offered no solutions or explanations for the delay. This level of customer service is extremely disappointing and does not reflect well on your company.
As a loyal customer, I have always had positive experiences with your website in the past. However, this recent incident has left me feeling frustrated and undervalued as a customer. I expected better service from a company of your reputation.
I kindly request that you take immediate action to resolve this matter. I would like to either receive a prompt update on the status of my order and an estimated delivery date, or a full refund for the purchase. Additionally, I hope that you will address the issue of poor customer service and take steps to ensure that other customers do not have to endure the same treatment.
I trust that you will handle this complaint seriously and take the necessary steps to rectify the situation. I look forward to hearing from you within the next seven days with a resolution to this matter.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
网购投诉信英语作文 篇二
Dear Customer Service,
I am writing to express my disappointment with the recent purchase I made on your website. I hope that by bringing this issue to your attention, we can work together to find a solution.
On November 1st, I ordered a set of kitchen utensils from your website. The product was described as being of high quality and durable. However, upon receiving the items, I was extremely disappointed to find that they did not meet my expectations. The utensils were flimsy and poorly made, with several of them already showing signs of wear and tear. This is not the quality I expected from your company.
Furthermore, the packaging of the items was inadequate. The utensils were simply thrown into a plastic bag without any protective padding, resulting in several of them being damaged during transit. This lack of care in packaging is unacceptable and shows a disregard for the customer's experience.
I reached out to your customer service department to request a return or exchange for the defective items, but I have yet to receive a response. This lack of communication and failure to address my concerns only adds to my disappointment.
As a loyal customer, I have always trusted your brand to deliver high-quality products and excellent customer service. However, this recent experience has left me questioning whether I can continue to support your company.
I kindly request that you take immediate action to rectify this situation. I would like to either receive a refund for the purchase or a replacement set of kitchen utensils that meet the advertised quality standards. Additionally, I hope that you will address the issue of poor packaging and take measures to ensure that future customers do not encounter the same problem.
I trust that you will take this complaint seriously and work towards a resolution. I look forward to hearing from you within the next week with a proposed solution to this matter.
Thank you for your attention.
Sincerely,
[Your Name]
网购投诉信英语作文 篇三
Dear Sir or Madam,
I, as a devoted customer of your online shop, am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.
The detailed problems are as follows. To begin with, there is something wrong with screen of the E-book, which has been broken deliberately or unintentionally. In addition, it does not work occasionally, which hamper using ordinarily. Most importantly, the product does not comply with your description previously both in style and faculty. Most importantly, servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.
I would appreciate it if you could refund or exchange a new one for me. I’m looking forward to your reply at your earliest convenience.
Yours sincerely
Li Ming
网购投诉信英语作文 篇四
Dear manager,
I write this letter to you to make some complaints about the computer I bought in your store yesterday afternoon. There' s something wrong with it. That makes me extremely unhappy.
The computer cannot be properly shut down when I got it back to the office. When I click the shutdown button, it seems that the machine gives no response. And I'm so annoyed with it.
It's obvious that you didn' t carefully examine the machine before you sold it. I think your store should take full responsibility for selling me the defective machine. I insist that you give me a satisfactory reply. I do want you to give back my money as soon as possible.
Sincerely yours,
Jack
网购投诉信英语作文 篇五
Dear Sir or Madam，
I used to be a faithful customer of your shopping center for the past years and most of the time i enjoy my experiences of shopping here。However，today i wae irritated by one of your salesman。
Today，i was trying to choose some T—shirts suitable for me，but the first several T—shirts i tried were not my style。Therefore，i ask him if there are more ones that can be recommended by him。Unexpectedly，he was so impatient and said rudely，"How do i know what you like"。I was hurt。
With this letter，i hope i can draw your attention to the flaws in your sales service，which should be improved immediately。
Yours，
XX
网购投诉信英语作文 篇六
Dear Sir or Madam，
I bought an electronic dictionary from your online store on January 1st，but I found it has some problems after using it for a short period of time.
To begin with，the battery needs recharging after a mere 2 hours of use.This means that I need to carry my charger with me when I go out for a day.In addition，the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them.Personally，I find this to be pletely unacceptable.
Therefore，I would like to either change the electronic dictionary for another model that works well or a full refund.Your help is greatly appreciated.
Yours sincerely，
Zhang We
