染雾酒店办公室英语英文缩写汇总 篇一
In today's globalized hospitality industry, effective communication is essential in all areas of hotel operations. The hotel office serves as the nerve center of the property, where important administrative tasks are carried out. To streamline communication and enhance efficiency, various English abbreviations are commonly used in hotel offices. In this article, we will provide a comprehensive list of these abbreviations, categorized according to their functions.
1. Reservations and Front Office
- ADR: Average Daily Rate
- ARR: Average Room Rate
- OTA: Online Travel Agency
- PMS: Property Management System
- CRS: Central Reservation System
- FO: Front Office
- FD: Front Desk
- CC: Credit Card
2. Sales and Marketing
- RFP: Request for Proposal
- B2B: Business to Business
- B2C: Business to Consumer
- CRM: Customer Relationship Management
- POS: Point of Sale
- ROI: Return on Investment
- KPI: Key Performance Indicator
3. Human Resources
- HR: Human Resources
- SOP: Standard Operating Procedure
- OT: Overtime
- FMLA: Family and Medical Leave Act
- COBRA: Consolidated Omnibus Budget Reconciliation Act
- EEOC: Equal Employment Opportunity Commission
- PTO: Paid Time Off
4. Accounting and Finance
- A/R: Accounts Receivable
- A/P: Accounts Payable
- COGS: Cost of Goods Sold
- ROI: Return on Investment
- CPA: Certified Public Accountant
- EBITDA: Earnings Before Interest, Taxes, Depreciation, and Amortization
- P&L: Profit and Loss
5. Engineering and Maintenance
- HVAC: Heating, Ventilation, and Air Conditioning
- MEP: Mechanical, Electrical, and Plumbing
- PM: Preventive Maintenance
- FF&E: Furniture, Fixtures, and Equipment
- OSHA: Occupational Safety and Health Administration
- MSDS: Material Safety Data Sheet
- R&M: Repair and Maintenance
These are just a few examples of the numerous abbreviations used in hotel offices. It is important for hotel employees to familiarize themselves with these abbreviations to ensure effective communication and smooth operations. Additionally, abbreviations may vary across different hotel properties and regions, so it is essential to consult the specific guidelines and practices of each organization.
By using these abbreviations appropriately, hotel professionals can save time and effort in written communication and enhance their overall efficiency. However, it is important to exercise caution and ensure that all parties involved are familiar with the abbreviations being used to avoid any misunderstandings. Effective communication is crucial in the hospitality industry, and mastering these abbreviations can contribute to the success of hotel operations.
酒店办公室英语英文缩写汇总 篇二
The hotel office is a bustling hub of activity, where administrative tasks are efficiently managed to ensure the smooth operation of the property. In this article, we will continue our exploration of English abbreviations commonly used in hotel offices, focusing on additional functions and departments.
1. Housekeeping
- HK: Housekeeping
- LRA: Last Room Availability
- DND: Do Not Disturb
- T/O: Turndown Service
- L/L: Lost and Found
- PM: Public Area Maintenance
- TAT: Turnaround Time
2. Food and Beverage
- F&B: Food and Beverage
- POS: Point of Sale
- HACCP: Hazard Analysis and Critical Control Points
- BOH: Back of House
- FOH: Front of House
- FIFO: First In, First Out
- SOP: Standard Operating Procedure
3. Banquets and Events
- BEO: Banquet Event Order
- AV: Audiovisual
- F&B: Food and Beverage
- RSVP: Répondez s'il vous pla?t (Please respond)
- VIP: Very Important Person
- RFP: Request for Proposal
- BDM: Business Development Manager
4. Security
- CCTV: Closed-Circuit Television
- AED: Automated External Defibrillator
- SOP: Standard Operating Procedure
- DPS: Door Position Switch
- ONS: Occupancy Notification System
- EAP: Emergency Action Plan
- PPE: Personal Protective Equipment
5. General Operations
- GM: General Manager
- DOSM: Director of Sales and Marketing
- AGM: Assistant General Manager
- SOP: Standard Operating Procedure
- R&M: Repair and Maintenance
- COO: Chief Operating Officer
- CEO: Chief Executive Officer
These abbreviations provide a brief glimpse into the vast array of terms used in various hotel office functions and departments. It is important for hotel employees to familiarize themselves with these abbreviations to ensure effective communication and smooth operations. As mentioned in the previous article, it is crucial to consult the specific guidelines and practices of each organization, as abbreviations may vary across different hotel properties and regions.
Mastering these abbreviations can greatly contribute to the efficiency and effectiveness of hotel office operations. By using the appropriate abbreviations, hotel professionals can streamline communication, save time, and enhance the overall productivity of the property. However, it is important to exercise caution and ensure that all parties involved are familiar with the abbreviations being used to avoid any misunderstandings.
In conclusion, the hotel office relies on effective communication to manage various administrative tasks. English abbreviations play a crucial role in streamlining communication and enhancing efficiency. By familiarizing themselves with these abbreviations, hotel professionals can navigate the fast-paced world of hotel operations with ease and contribute to the success of their organization.
酒店办公室英语英文缩写汇总 篇三
总机房 OPERATOR / TELEPHONE ROOM OPT
礼宾部 CONCIERGE CON
商务中心 BUSINESS CENTRE BC
大堂副理 ASSISTANT MANAGER AM
车 队 TRANSPORTATION TRA
大堂 LOBBY
楼层 FLOOR / F
后勤办公室 BACK OFFICE
员工通道 STAFF ENTRANCE
总经理 GENERAL MANAGER GM
行政助理 ASSISTANT EXECUTIVE MANAGER AEM
行政秘书 EXECUTIVE SECRETARY
财务总监 FINANCIAL CONTROLLER FC
总会计师 CHIEF ACCOUNT
成本会计师 COST ACCOUNT
采购部经理 PURCHASING MANAGER PURCHASING MGR
市场及销售总监 DIRECTOR OF SALES & MARKETING DOS
市场及销售副总监 ASSISTANT
市场及销售部经理 SALES MANAGER
销售员 SALES SALES
前厅经理 FRONT OFFICE MANAGER FOM
前厅副经理 ASSISTANT FRONT OFFICE MANAGER AFOM
大堂副经理 ASSISTANT MANAGER AM
接待员 RECEPTIONIST / RECEPTION CLERK
订房员 RESERVATION CLERK RESV CLERK
行李员 BELL BOY / BELL MAN
门童 DOORMAN
接线生 OPERATOR
司机 DRIVER
行政管家 EXECUTIVE HOUSEKEEPER EH
副行政管家 ASSISTANT EXECUTIVE HOUSEKEEPER AEH
助理管家 ASSISTANT HOUSEKEEPER AH
楼层服务员 ROOM ATTENDANT ATT
餐饮总监 DIRECTOR OF FOOD & BEVERAGE DOFB
行政总厨 EXECUTIVE SOUS CHEF
点心总厨 DIM SUM CHEF
人力资源部经理 HUMAN & RESOURCES MANAGER HR MGR
总工程师 CHIEF ENGINEER
