客户服务顾问英文简历【精选3篇】

时间:2019-06-06 05:26:34
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客户服务顾问英文简历 篇一

Name: Jane Smith

Address: 123 Main Street, New York, NY 10001

Phone: (555) 555-1234

Email: janesmith@email.com

Objective:

Highly motivated and skilled customer service professional with five years of experience seeking a position as a customer service advisor. Dedicated to providing exceptional service and support to clients, while consistently meeting and exceeding performance targets.

Education:

Bachelor of Arts in Communication

ABC University, New York, NY

Graduated May 2014

Skills:

- Excellent communication skills, both verbal and written

- Strong problem-solving abilities

- Ability to handle difficult situations with professionalism and patience

- Proficient in Microsoft Office Suite

- Familiarity with CRM software

- Ability to multitask and prioritize effectively

Experience:

Customer Service Representative

XYZ Company, New York, NY

June 2015 - Present

- Provide exceptional service and support to customers via phone, email, and live chat

- Resolve customer issues and complaints in a timely and satisfactory manner

- Maintain accurate customer records and update information as needed

- Collaborate with cross-functional teams to resolve customer inquiries and ensure customer satisfaction

- Meet and exceed monthly performance targets for customer satisfaction, call resolution, and average handling time

Customer Service Intern

ABC Company, New York, NY

May 2014 - May 2015

- Assisted customer service team in handling customer inquiries and resolving issues

- Conducted customer satisfaction surveys and analyzed feedback to identify areas for improvement

- Assisted in the development and implementation of customer service training programs

- Updated customer records and maintained a comprehensive customer database

- Assisted in the organization of customer appreciation events

References:

Available upon request

客户服务顾问英文简历 篇二

Name: John Davis

Address: 456 Maple Avenue, Los Angeles, CA 90001

Phone: (555) 555-5678

Email: johndavis@email.com

Objective:

Results-driven customer service professional with seven years of experience seeking a challenging position as a customer service advisor. Committed to providing exceptional service and building positive relationships with clients, while consistently achieving and exceeding goals.

Education:

Bachelor of Business Administration

DEF University, Los Angeles, CA

Graduated May 2012

Skills:

- Excellent interpersonal and communication skills

- Strong problem-solving and decision-making abilities

- Proficient in CRM software and Microsoft Office Suite

- Ability to effectively manage time and prioritize tasks

- Detail-oriented and highly organized

- Ability to work well under pressure in a fast-paced environment

Experience:

Senior Customer Service Advisor

ABC Company, Los Angeles, CA

June 2015 - Present

- Provide expert-level assistance and support to customers through various channels, including phone, email, and social media

- Resolve complex customer issues and complaints, ensuring a satisfactory resolution

- Train and mentor new customer service advisors, ensuring a high level of performance and customer satisfaction

- Collaborate with cross-functional teams to improve processes and enhance the customer experience

- Consistently meet and exceed monthly performance targets for customer satisfaction, first-call resolution, and average handling time

Customer Service Representative

XYZ Company, Los Angeles, CA

May 2012 - May 2015

- Assisted customers with product inquiries, order placement, and issue resolution

- Handled escalated customer complaints and ensured a prompt and satisfactory resolution

- Managed customer accounts, processed returns and refunds, and maintained accurate customer records

- Collaborated with the sales team to identify opportunities for upselling and cross-selling

- Consistently achieved and exceeded monthly sales targets

References:

Available upon request

客户服务顾问英文简历 篇三

  简历是应聘的基础和必要手段,一份优秀的简历能够给招聘者留下深刻的印象,从而赢取面试的机会,下面是小编搜集整理的客户服务顾问英文简历模板,欢迎阅读,供大家参考和借鉴!

  客户服务顾问英文简历

  Resume

  Name

  xxx

  Gender

  Female

  Date of Birth

  Location

  Shanghai

  Contact No

  Address

  E-mail

  jianli.unjs.com#

  Job Target

  Target Industry

  The hope responds to a call for recruits profession scope

  Target job

  The hope responds to a call for recruits post

  Target address

  Hope work area, urban scope

  Target salary

  Anticipation wage level welfare demand,Discussing in person

  To hillock time

  The new post can in the long time assume the post

  Working Experience

  2004/07—Present

  XXX

  Industry: Apparel/Textiles/Leather Goods

  Customer Service Dept. Customer Service Consultant

  Responsibilities & Achievements:

  com#municate with all Asian Clients.

  In charge of Korea and Taiwan Clients.

  Cover Admin. for office.

  Report Directly to:Asia General Manager

  Achievements:Keep good relationship with clients and earn more business for com#pany.

  2004/04—2004/06

  Shanghai American School

  Industry: Education/Training

  High School Admin Staff/Assistant

  Responsibilities & Achievements:

  Help the High School teachers to com#municate with parents and students.

  Assist to High School principal.

  In charge of all the preparing work for High School Graduation Ceremony.

  Report Directly to:High School Principal

  Achievements:In charge of all the preparing work for High School Graduation Ceremony.

  2003/10—Present

  Group 4 Falck Facility Management (Shanghai) Co., Ltd

  Industry: Personal Care & Services

  Admin Personal Assistant to General Manager

  Responsibilities & Achievements:

  Do the assistant work to GM.

  In charge of Admin Dept.

  Customer service: do the customer service training to the new staff and keep contacting with the client.

  Work as a site manager for a small site.

  Report Directly to:General ManagerNumber of Subordinate:3

  Achievements:Assistant to GM and help him to com#municate with the site manager and solve all kinds of problems they met. Also in charge of Admin Department and working as a site manager of one of our site: Shanghai East International Medical Center.

  2001/04—2003/09

  Shanghai Racquet Club & Apartments

  Industry:Restaurant & Food Services

  Club Operation Department Event Sales Executive

  

Responsibilities & Achievements:

  Make the proposal for all kinds of event either of club members or outside guests.

  Do the coordinate work with the other supporting department to make the events smooth.

  Follow up the events and keep it smooth.

  Working as sales for the club events.

  Design the new club events.

  Report Directly to:Club Operation ManageNumber of Subordinate:8

  Reason for Leaving:New com#pany offer the high position and high salary

  Achievements:

  In charge of all kinds of meeting for the famous com#pany such as GE, Unilever, Decathlon, Metro and GM

  Do some special events for the club member, etc: birthday party, personal party, farewell party and business party.

  In charge of some tennis events as Head Cup, Racquet Tennis Cup.

  Help to do the proposal and follow up with the com#pany teambuilding.

  1998/07—1999/06

  Christine Dior (Shanghai) Pefume & Cosmetic Co., Ltd

  Industry:FMCG( Food,Beverage,Cosmetics)

  Admin. Receptionist

  Responsibilities & Achievements:

  Typing, printing and translating the com#pany documents.

  Book the hotel or tickets for staff that need on business trip.

  Transfer the phone calls.

  Report Directly to:Admin. Dept. Manager

  Reason for Leaving:Learning more things

  Achievements:Working as a receptionist to do all kinds of supporting work for all departments in the com#pany.

  Education/Training

  2002/09—Present

  Centre Artillery AcademyAdministration Bachelor

  1996/09—1998/07

  East Normal Universitycom#puter Science And Technology Associate

  1999/03—2001/03

  Overseas department of Shanghai International Studies UniversityEnglish The Overseas Department of Shanghai International Studies University is a famous training department in China. I have studied for 2 years in this department, major is English. In the 2 years, I got a lot of experience in learning English; also I got a lot of good friends. All of my teachers are professional, and for the Oral cause teacher is a kind American professor, I found my oral English is better than before. I really have a nice experience in this department!

  Certificate

  2000/12

  CET4

  Self-appraisal

  Strong interpersonal com#munication skills and perform well in teamwork, responsible and flexible.

  april 8,2015p.o.box 3

  xx university

  beijing,china 100000

  dear sir/madame,

  附:英文求职信范文

  your advertisement for a network maintenance engineer in the april 10student daily interested me because the position that you de- scribed sounds exactly like the kind of job i am seeking.

  according to the advertisement,your position requires a good university degree,bachelor or above in computer science or equivalent field and proficient in windows nt 4.0and linux system.i feel that i am competent to meet the requirements.i will be graduating from xx university this year with a msc.my studies have i#ncluded courses in computer control and management and i designed a control simulation system developed with microsoft visual and sql server.

  during my education,i have grasped the principles of my major subject area and gained practical skills.not only have i passed cet - 6,but more importantly i can communicate fluently in english.my ability to write and speak english is a good standard.

  i would welcome an opportunity to attend you for an interview.

  enclosed is my resume and if there is any additional information you require,please contact me.

  yours faithfully,

  wan long

客户服务顾问英文简历【精选3篇】

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